These general conditions of sales apply when you customer place an order with NINE Tees Paris on our web site,
1.1 Information about articles
The customer is obliged to refer to the description of each article on order to know the properties and the essential particularities. The information on the site is as accurate as possible, however the illustrations and photographs that appear on the site are only indicative and have no contractual value. We do our best to accurately display the colors perceived by the customer, however the colors perceived by the customer depend on the screen of his computer so that he has no guarantee that this display is accurate. The society Stay cute undertakes to deliver products compliant with the European provisions relating to the safety and health of persons and in particular the legislation on controlled substances.
1.2 Limitation of liability
The company Stay Cute will not be held responsible for any damage or inconvenience inherent to the use of the internet network, including a break in service or failure of the connection of the customer to the site.
The party whose performance is rendered impossible is obliged to inform the other party within seven (7) days of its occurrence and shall be entitled to suspend performance of the obligation until the termination of the obligation the event of force majeure in case this suspension continues beyond fifteen (15) days, the other party would have the possibility to cancel the current order.
1.3 Applicable law and disputes
In the event of a dispute, we strive to respect any decision made by the national consumer protection authorities. The customer is informed that he can in any case resort to a conventional mediation with the commission of the consumer mediation consumption code ART.L612-1-. The seller is obliged to deliver a possession in accordance with the contract and is liable for any lack of conformity existing at the time of delivery. According to Article L217-12 of the Consumer Code, the action resulting from lack of conformity is prescribed 2 years from the issuance of the possession.
1.4 Intellectual property rights
The website and its contents belong to us and are protected by intellectual property laws. That means that product names, images, graphics, website layout and other content should not be copied or used without our permission.
2.1 Order items
All the steps necessary for the sale are specified on the site. The customer will have the opportunity before finalizing his order to check the details, the total price and correct any errors before confirming it. This validation implies the acceptance of the entirety of the present General Conditions of Sale and constitutes a proof of contract of sale. It is therefore responsibility of the customer to check the accuracy of the order and report any errors immediately. From the moment the customer has validated his order, the company will acknowledge receipt thereof without delay and electronically. The sale will be considered final only after sending the customer confirmation of the acceptance of the order by the company by email and after receipt by the latter of the full price of the item. We may reject an order for various reasons, for example if you provide inaccurate personal data or if you have a debt non-payment liability. We can cancel an order in case of out of stock concerning the products ordered. We will then refund any amount paid and we will inform you of the existence of equivalent products if they are available. The ordered products remain our property until we have received full payment of the order.
2.2 Customer information
You are responsible for the accuracy of the personal data you provide to us.
2.3 Price, Charges
The prices listed on the website apply to orders placed on the website. All prices are in the currency indicated on the website and include VAT. However depending on your country of residence the VAT may not apply to your purchase. The amount of transport costs related to the delivery of items will be displayed on the site at the time of validation of the shipping method chosen by the customer. The payment requested from the customer corresponds to the total amount of the purchase including delivery costs. The prices indicated on the site do not include the expenses of sending which are indicated separately. The transfer of ownership of the products of the company to the benefit of the customer will not be effective until full payment of the price by the latter and whatever the date of delivery of the products. Some local charges may apply depending on your country’s regulations (customs duties, sales tax, charge card fees, etc.). These costs are at your expense and will not be refunded by us.
3.1 Availability of products.
Orders will be accepted within the limits of available stocks. Products in stock are provided within the time indicated on the website.
3.2 Price of items
The prices invoiced are those in effect on the date of the order. The customer is informed that the prices are apt to evolve. The customer is therefore invited to pay attention to the price in effect at the time of the shopping cart of his article. Prices are invoiced in euros including taxes excluding delivery costs. Delivery charges are the responsibility of the customer (except special offer) and are charged in addition to the selling price of the product.
The estimated delivery time of an order is indicated in the order confirmation. In case of delay in the delivery we will inform you and will continue to follow up your order. You are entitled to cancel the order if the delivery is delayed more than 30 days and you are not responsible for the delay. In case the post office is not able to deliver the package (wrong address, no contact despite a notice of passage, if you do not get the delivery on time …) additional fees may apply and they will be at your expense. The delivery costs are communicated to the customer on the summary of the order before validation of the latter. They are expressed incliding taxes except special offer. We reserve the right to cancel the order if the delivery is not recovered on time.
3.4 Right to retract
In accordance with Article L221-18 of the Consumer Code, the customer can exercise his right of withdrawal without having to justify his decision up to 14 calendar days from receipt of the items. The customer can retract without having to justify reasons or to pay penalties, with the exception of the costs of return of the products in question, which will all have to be sent back at once, in new condition, unworn, no washed, in their packaging with original labels also in perfect condition.
We reserve the right to refuse any return that does not strictly meet these criteria. In the event of litigation we strive to respect any decision made by the national authorities of consumer protection.
4.1 Return of products
The customer must follow the return procedure indicated on the website. No returns will be accepted without respect of this procedure. Risks and return costs are the sole responsibility of the customer. We recommend that the customer use a tracking shipment and ensure the shipment to avoid litigation. When the nonconformity has been observed, we will propose to the customer:
– The replacement of the products at the expense of Stay Cute
– The refund of the price of returned products and delivery charges, no later than 15 days from the date of sending the notification of non-compliance by the customer service of Stay Cute.
Return adress: 73/75 rue André Laurent 94120 Fontenay sous Bois.
Cookies memorize the client’s visit time on the site, his identity (known by his email address and his password) and the contents of his shopping cart. The customer may oppose the registration of cookies by configuring his internet browser. The General Conditions of Sale are executed and interpreted in accordance with French law. In case of dispute, the customer will first contact Stay Cute to obtain an amicable solution and in the absence of an agreement, the Courts of common law will be competent.